Play-rate Help Center

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  • Billing & Payments

    Once your free trial is over, your membership will auto-renew and you will automatically be charged.

  • What Is Play-rate 's Refund Policy?

    If you don’t fully love your experience, you can cancel anytime.

    If you’d like to change or cancel your current membership, simply call us at weekdays between 9am to 5pm.

    If you believe that you have been charged erroneously and would like to request a refund, please contact us by sending us an email to Make sure to include your name, the email address associated to the account, a description of the issue, and which charge(s) you are disputing.

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Betanos Holding Ltd. Kasou 12 Flat/Office 81 Nicosia Cyprus